Overview of KYC and AML in Kenya

Melbet applies KYC and AML procedures to verify identity, prevent fraud, and disrupt money laundering and terrorism financing in Kenya. These controls strengthen account protection and create a responsible gaming environment aligned to regulatory requirements.

• Fair play and equal conditions for all participants
• User safety supported by robust security measures
• Transparency across identity check, document submission, and decisions
• Compliance with Kenyan regulatory requirements and reporting obligations
• Respect for personal data and lawful processing

Every new account holder must complete ID verification before full access to deposits, betting, and withdrawals. Document submission enables reliable identity check, address confirmation, and verification of payment method ownership.

• Government‑issued photo identification
• Proof of address from an independent and reliable source
• Confirmation of payment‑method ownership matching the account holder

Melbet implements risk‑based security measures to prevent money laundering, terrorism financing, and other illegal activity in line with Kenyan law and Betting Control and Licensing Board requirements. Records relevant to KYC and transaction monitoring are retained for at least five years as required by law, and reporting obligations apply to the Financial Reporting Centre.

• Transaction monitoring of deposits, withdrawals, and betting patterns to identify suspicious activity
• Automated detection rules and alerts calibrated to the Kenya risk profile
• Enhanced due diligence for high‑risk users, events, or jurisdictions
• Review and escalation of large, unusual, rapid, or complex transfers
• Risk scoring and periodic reassessment of user profiles
• Sanctions and PEP screening against applicable lists
• Statutory reporting to the Financial Reporting Centre and other competent authorities when required

Platform restrictions support compliance and guard against misuse of services. The following actions are prohibited to protect user safety and uphold fair play.

• Opening or operating multiple accounts
• Using forged, altered, or stolen documents for verification
• Any attempt to launder funds or disguise the source of money
• Manipulation of systems, odds, bonuses, or transaction flows
• Sharing, selling, or transferring account access to another person
• Funding or withdrawing using third‑party payment instruments
• Misrepresenting identity or acting on behalf of an undisclosed third party

Violations of KYC or AML obligations may result in restrictions under Kenyan law and licence conditions. Actions are determined by risk assessment and legal duties, including reporting obligations.

temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable

Users must provide accurate and current personal data and complete verification within the requested timelines. Additional documents may be requested at any time to support identity check, source‑of‑funds assessment, or risk reviews, and prompt responses are required. Only payment methods owned and controlled by the account holder may be used for deposits and withdrawals. Any suspected misuse, fraud, or suspicious activity should be reported immediately to support to protect account protection and the wider community. Responsible gaming practices are encouraged as part of a safe and compliant environment.

Melbet upholds fair play and transparency to safeguard users and maintain a compliant and secure marketplace. These standards inform daily operations and ongoing monitoring.

• Adherence to KYC and AML standards under Kenyan law
• Confidentiality and protection of personal data
• Ongoing transaction monitoring for suspicious activity
• Prevention of manipulation, collusion, and other unfair behaviour
• Dedicated user support for safety and compliance matters
• Shared responsibility between the operator and users
• Equal conditions and impartial treatment for all users